Your data remains Your data. The metrik.one Application ("Application") is explicitly NOT designed as Software as a Service (SaaS). All data that is synchronized by You with Your Mailchimp account is stored and processed exclusively on Your local computer ("Device"). The metrik.one Application does NOT transfer any data - not even in part - to metrik.one servers, partners or third parties.
If You download the Application test version or beta version, we ask for Your email address and we do not share it with any other services or third parties. We ask for Your email address, so we can request feedback and improve our Application during our beta- and test phases.
If You buy a license, we ask You to provide us with all data necessary to process the payment and only share Your data with services that are absolutely necessary for the purchase to be executed and validated.
At metrik.one, we are committed to complying with GDPR, CCPA, PECR and other privacy regulations on our Website and in our Application. The privacy of Your data and Your subscribers data is a big deal to us.
In this policy, we lay out what data we collect and why, how Your data is handled and Your rights to Your data.
In the following, "Application Data" refers to Mailchimp data such as, but not limited to, audiences, subscribers, campaigns, opens, clicks and content information, as well as the Mailchimp authentication data (API token) stored by You (the "End-User") in the Application.
"Personal Data" means information relating to You or another identifiable individual - but explicitly not Your Application Data.
As a End-User of our metrik.one Application
The privacy of Your and Your subscribers data is of paramount importance to us. For every End-User who downloads, installs and uses the Application, we ensure, that:
- Application Data is synchronized via official Mailchimp APIs only
- Application Data synchronization is always encrypted using industry standard TLS/SSL protocols
- Application Data is stored on Your local system only - no exceptions
- Application Data or parts, digests, results or hashes of it are under no circumstances transferred to metrik.one, partners or third parties
- Application Data or parts of it are not shared, uploaded or processed by any other means such, that it leaves Your local computer
- Personal Data like Your purchases, financial information, Your email address and others will be stored protected according to current technical standards and with the help of reasonable and proportionate means
- Personal Data like Your financial information will only be shared with our payment provider (Stripe)
As a visitor to the metrik.one Website
The privacy of our Website visitors is important to us so we do not track any individual people. For every visitor to our Website we ensure, that:
- no Personal Data is collected
- no information such as cookies is stored in the browser
- no information is shared with or sent to third parties
- no information is sold to third parties
- no information is shared with advertising companies
We run the Plausible Analytics script to collect anonymous usage data for statistical purposes. The goal is to track overall trends in our Website traffic, it is not to track individual visitors.
We care about Your privacy
If You do not agree with this Policy, do not use our Application and/or Website or provide us with Your Personal Data or Application Data.
What information do we collect?
On our Website we collect Your Personal Data and other information when You make a purchase, take part in our beta- or test programs, or research or otherwise interact with us. This includes the following categories:
During Application activation
Our Application requires activation, where a unique subscription identifier is sent to metrik.one servers in order to automatically obtain a valid runtime license token.
When using our Website
When using our Application
We do NOT collect any data or meta-data that is transferred to and/or generated in the Application on Your Device.
We do collect, transfer and process a unique subscription identifier as described in Application activation.
When downloading or purchasing an Application license
We maintain records of Your purchases, downloads, payment details, Your communications and other interactions with us. We may, in accordance with applicable law, record Your email communication with us regarding customer care.
Information You provide us with
When You make a purchase, request help, participate in our beta- or test program or otherwise interact with us, we may ask for information such as Your name, email address, feedback, information relating to Your Device(s) and financial information.
Why do we process Personal Data?
We may process Your Personal Data for the following purposes. One or more purposes may apply simultaneously.
Providing our Application to You
We may process Your Personal Data to provide You with our Application, to process Your help requests or as otherwise may be necessary to perform the contract between You and us, to ensure the functionality and security of our Application, to identify You as well as to prevent and investigate fraud and possible misuses.
Communicating with You
What is our legal basis for processing Your Personal Data?
Our legal basis for processing Your Personal Data is dependent on the purpose for processing and may vary as described as per Your use of our Application or Website. In general, we process Your Personal Data under the following legal bases:
Performance of a contract with You
We process Your Personal Data to perform our obligations under the EULA applicable to our Application. Our Application’s EULA is available at https://metrik.one/eula.
We process Your Personal Data if You have consented to the processing activity by downloading any version of our Application. You may revoke Your consent at any time. Doing so will bar us from further processing of Your Personal Data based on Your consent, but will not impact the lawfulness of processing based on Your consent before it was withdrawn. The use of our Application is possible only on the basis of consent.
We process Your Personal Data as needed to comply with laws and regulations.
We process Your Personal Data to further our legitimate interests, such as in connection with developing, testing, securing our Application. Any such processing is conducted subject to appropriate measures to protect Your fundamental rights and freedoms related to Your Personal Data, and in any event will be subject to the restrictions provided in this Policy.
How long do we retain Personal Data?
We endeavor to only collect Personal Data that is necessary for the purposes for which they are collected, and to retain such data for no longer than is necessary for such purposes. The length of time Personal Data is retained, and criteria for determining that time, are dependent on the nature of the Personal Data and the purpose for which it was provided.
Typically we automatically delete Your Personal Data when Your Application license has expired.
Do we share Personal Data?
We do not sell, lease, rent or otherwise disclose Your Personal Data to partners or third parties.
International transfers of Personal Data
Our Application may be provided using resources and servers located in various countries around the world. Therefore Your Personal Data may be transferred across international borders outside the country where You use our services, including to countries outside the European Economic Area (EEA) that do not have laws providing specific protection for Personal Data or that have different legal rules on data protection, for example, the United States of America.
In such cases we ensure that there is a legal basis for such a transfer and that adequate protection for Your Personal Data is provided as required by applicable law, for example, by using standard contractual clauses approved by the European Commission or relevant authorities (where necessary) and by requiring the use of other appropriate technical and organizational information security measures. You may contact us to obtain additional information about the safeguards we take in connection with these transfers.
We may be obligated by mandatory law to disclose Your Personal Data to certain authorities for example, to law enforcement agencies in the countries where we operate. We may also disclose and otherwise process Your Personal Data in accordance with applicable law to defend our legitimate interests, for example, in legal proceedings or in connection with governmental requests and filings.
Mergers and Acquisitions
If we decide to sell, buy, merge or otherwise reorganize our businesses, this may involve us disclosing Personal Data to prospective or actual purchasers and their advisers, or receiving Personal Data from sellers and their advisers.
What steps are taken to safeguard Personal Data?
Privacy and security are key considerations in the creation and delivery of our Application. We have assigned specific responsibilities to address privacy and security related matters. We enforce our internal policies and guidelines through an appropriate selection of activities, including proactive and reactive risk management, security and privacy engineering, training and assessments.
We take appropriate steps to address online security, physical security, risk of data loss and other such risks taking into consideration the risk represented by the processing and the nature of the data being protected. Also, we limit access to our data bases containing Personal Data to authorized staff having a justified need to access such information.
We simply don’t.
What are Your rights?
You have a right to know what Personal Data we hold about You, and to access it. You have a right to have incomplete, incorrect, unnecessary or outdated Personal Data updated. You have the right to request that Your Personal Data be erased, and to obtain a copy of Your Data in a machine-readable format. You have the right to object to or restrict processing in certain circumstances, such as where You believe the data is inaccurate or the processing activity is unlawful.
If You are located in a European Union member state or within the European Economic Area, You have the right to lodge a complaint about our data collection and processing activities with the supervisory authority concerned.
You may exercise Your rights by contacting us via email at firstname.lastname@example.org. In some cases, especially if You wish us to delete or stop processing Your Personal Data, this may also mean that we may not be able to continue to provide our Application to You. Applicable data protection law may provide certain restrictions on the extent to which these rights may be exercised. If a restriction applies, we will respond to Your request with an explanation of what action will be taken, to the extent required under applicable data protection law.
Who is the controller of Your Personal Data?
We may from time to time change this Policy or change, modify or withdraw access to this site at any time with or without notice. However, if this Policy is changed in a material, adverse way, we will post a notice advising of such change at the beginning of this Policy and on this site's home page for 30 days. We recommend that You re-visit this Policy from time to time to learn of any such changes to this Policy.